Archives: FAQs

What is your return policy?

All items are handmade and every effort is made to ensure the product is made and packaged to best of our ability. We have two methods to handle items that arrive damaged. We will try to offer a free replacement or a full refund less s/h cost per our customers’ wishes. We will work hard …

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What method of payments do you accept?

We accept all major credit cards, PayPal, Apple Pay and Google Pay. You can also pay by check however, orders placed with check payments will ship after the payment has been received and deposited by us. If you choose to pay by check, please include the following:

What are your hours of operation?

The shop is always open, we ship orders and provide customer service Monday – Friday 9 AM – 9 PM PST. Saturdays is closed for business and Sunday hours are 9 AM – 5 PM PST.